> ## Documentation Index
> Fetch the complete documentation index at: https://pigeonholeapp.co.uk/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview and FAQs

> Documentation for the Parent Portal.

# Welcome to the Pigeonhole Parent Portal Guide!

The Parent Portal is your one-stop shop for all things nursery! Whether you want to check invoices, fill out forms, or just stay in the loop, we've made it super easy.

The first page you come to in Pigeonhole is the dashboard. This gives you an easy to see view of any outstanding actions you have to complete.

<img src="https://mintcdn.com/pigeonholeearlyyearsltd/BgjQaLxJWejhvXCs/images/parent-portal.png?fit=max&auto=format&n=BgjQaLxJWejhvXCs&q=85&s=e408980ae33ed38b51fc90ceaf1da717" alt="Parent portal" width="1025" height="309" data-path="images/parent-portal.png" />

In the navigation is links to see all your invoices and funding forms.

### All Parent Guides

<CardGroup cols={2}>
  <Card title="Login & Authentication" href="/parents/login-authentication">
    How to log in using OTP codes, set up passkeys, and optionally set a password.
  </Card>

  <Card title="Viewing Your Invoices" href="/parents/invoicing">
    Need to see what you owe? No problem!
  </Card>

  <Card title="Finding and Completing Funding Forms" href="/parents/funding-forms">
    View registers, manage your profile, and access information about children in your care.
  </Card>

  <Card title="Managing Your Child's Contacts" href="/parents/child-contacts">
    How to add, update, and manage emergency contacts and pickup contacts for your child.
  </Card>

  <Card title="Recording an Absence" href="/parents/recording-absences">
    How to submit an absence request for your child when they will be away from nursery.
  </Card>

  <Card title="Documents" href="/parents/documents">
    View documents shared with you by your nursery.
  </Card>
</CardGroup>

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="I've forgotten my password, what should I do?">
    If you've forgotten your password, click the 'Forgot Password?' link on the login page. Enter your email address and we'll send you instructions to reset your password. Make sure to check your spam/junk folder if you don't see the email within a few minutes.
  </Accordion>

  <Accordion title="I haven't received my login email code, what should I do?">
    First, check your spam or junk folder - sometimes emails can end up there. If you still can't find it after a few minutes, please contact [Pigeonhole Support](mailto:support@pigeonholeapp.co.uk) who will be able to help you access your account.
  </Accordion>
</AccordionGroup>

***

Have fun exploring, and remember: the Parent Portal is here to make your nursery journey smoother and happier!