> ## Documentation Index
> Fetch the complete documentation index at: https://pigeonholeapp.co.uk/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and Sharing Safeguarding History

> Viewing timelines and securely sharing safeguarding information

# Safeguarding History

The safeguarding history provides a complete chronological timeline of all concerns and actions for a child or staff member. This guide explains how to view, export, and securely share safeguarding histories.

## What is Safeguarding History?

A safeguarding history is a comprehensive record showing:

* All concerns recorded about a person
* All actions taken in response
* Chronological timeline of events

<Note>
  Users with the manager, safeguarding lead or deputy safeguarding lead permissions can view and send safeguarding histories.
</Note>

## Accessing Safeguarding History

### From Child Profile

1. Navigate to **Children** in main menu
2. Select a child
3. Click the **Safeguarding** tab
4. View complete safeguarding history

<img src="https://mintcdn.com/pigeonholeearlyyearsltd/_HCbGMlAISfFxdrk/images/safeguarding-history-child.gif?s=3be870caa62a8129bd7c6359aa1f1869" alt="Accessing safeguarding history from a child profile" width="728" height="480" data-path="images/safeguarding-history-child.gif" />

### From Concern Details

1. Open any safeguarding concern
2. Click **View Full History** link
3. See all concerns/actions for that subject

<img src="https://mintcdn.com/pigeonholeearlyyearsltd/_HCbGMlAISfFxdrk/images/safeguarding-view-history.gif?s=47d77f8e7b5cd434a1fe7842a5c5ad72" alt="Viewing full safeguarding history from a concern" width="726" height="480" data-path="images/safeguarding-view-history.gif" />

## Sending History

Pigeonhole allows you to easily send the safeguarding history to a 3rd Party (e.g. another nursery/school) in a secure way.  You can access the send history dialog

<img src="https://mintcdn.com/pigeonholeearlyyearsltd/_HCbGMlAISfFxdrk/images/safeguarding-history.png?fit=max&auto=format&n=_HCbGMlAISfFxdrk&q=85&s=9cae402a02b29fda1cb9412c2647d9df" alt="Send safeguarding history button" width="863" height="388" data-path="images/safeguarding-history.png" />

The secure share dialog will then appear.

<img src="https://mintcdn.com/pigeonholeearlyyearsltd/_HCbGMlAISfFxdrk/images/safeguarding-history-send-dialog.png?fit=max&auto=format&n=_HCbGMlAISfFxdrk&q=85&s=16664b6a25e0dc67de8fd5beb6f962d8" alt="Secure share dialog for sending safeguarding history" width="537" height="570" data-path="images/safeguarding-history-send-dialog.png" />

Here you can enter the recipients email and a cover note that is included in the email that will be sent to them.

### Why Secure Sharing?

**Standard email is NOT secure**, as safeguarding data is highly sensitive, email can be intercepted and attachments not encrypted.

**Pigeonhole Secure Sharing** ensures data is encrypted and secure. 3rd party's are emailed a link with the encryption password which they can use to download an encrypted file which contains the safeguarding history for a child and all attachments.  Recipients then have to enter an additional OTP (one time password) code that is emailed to them before the download is available to them.