Pigeonhole Cookie Policy

Pigeonhole values your privacy. This Cookie Policy explains what cookies are, the types of cookies we use, how we use them, their duration, and why we use them. It also details how you can manage your cookie preferences.

Pigeonhole Early Years Ltd, (“Pigeonhole,” “we,” “us,” “our”) operates the pigeonholeapp.co.uk website (“Website”) and is the data controller for data collected through cookies or similar technologies on our Website.

This Cookie Policy applies solely to our Website and to you when you interact with it.

This Cookie Policy is part of our Privacy Policy, as cookie usage may involve processing your personal data. More information about our processing activities can be found in our Privacy Policy.

Generally, cookies require consent, except for necessary cookies. By accepting cookies on our Website, you consent to our cookie usage as described in “What types of cookies do we use and how do we use them?” below. You can modify or withdraw your consent at any time; see “How to manage your cookie settings” below.

What are cookies?

Cookies are small text files that websites place on your device while you browse. They are processed and stored by your web browser. Cookies are essential for website functionality and provide insights into user behavior. They can track your activity on a website, recognize your device, and remember your settings and preferences to personalize your experience. A cookie is a text file, not a program, and cannot contain viruses.

First and Third-Party Cookies

Cookies can be first-party or third-party. First-party cookies are set by the website you visit, allowing only that website to read them. Third-party cookies are set by entities other than the website owner, enabling third-party features or functionality (e.g., advertising, interactive content, and analytics).

Session and Persistent Cookies

Cookies are designed as session cookies or persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device after you close your browser and expire according to their specified duration or until you manually delete them.

What types of cookies do we use and how do we use them?

We use first and third-party cookies for various purposes, including necessary, analytical, functional, and marketing cookies.

Necessary Cookies: These cookies are essential for the basic functionality of our Website. They are required for technical reasons and cannot be disabled. Necessary cookies ensure you can browse and use our Website, verify you are a real user, maintain GDPR compliance by recording your cookie preferences, and ensure our chat box functions correctly.
Analytics Cookies: These cookies collect information about your Website visits to help us understand how the Website is used, enabling us to make improvements and report our performance. They analyze user behavior to provide relevant content, suggest activities, and track user navigation, including referring sites, visit frequency, and duration. We may also use analytics cookies to test new ads, pages, or features.

We will only use analytics cookies with your consent.
Preference Cookies: These cookies enhance the performance and functionality of our Website but are not essential. Disabling these cookies may limit certain functionality. For example, we use preference cookies to remember your preferred language.

We will only use preference cookies with your consent.
Marketing Cookies: These cookies determine the relevance of promotional content to your interests. They allow social media channels to recognize your visit to Pigeonhole, potentially displaying our ads on your social media feeds.

We will only use marketing cookies with your consent.

Overview of the cookies used on the Website

This declaration includes information about third parties, their data usage, cookie types (first/third party), and cookie lifetimes.

Here is more information about the third parties we use:

Google Analytics 4 (Google Ireland Limited): Used to analyze Website usage (excluding the Pigeonhole platform provided to customers). It collects geolocation data derived from your IP address, tracker, and usage information via cookies with your consent. We only use the Google Analytics 4 feature, and IP addresses are discarded before data is logged. Google may collect personal data as a controller. Data is initially stored in the EU and then transferred to U.S. analytical servers for processing. See Google’s Privacy Policy.
Termly: Cookies are used to manage cookie settings on the Website.
LinkedIn: Cookies are used for advertising. See LinkedIn’s Privacy Policy.
Facebook (Meta): Cookies are used for advertising. See Facebook’s Privacy Policy.

You can opt-out of cookies at any time if you have previously accepted them. See “How to manage your cookie settings” below for guidance.

Similar Technologies

We may use similar technologies like “tracking pixels” or “clear gifs” to recognize and track visitors, enabling us to track your behavior for marketing purposes.

You can change your mind and decline non-essential cookies at any time.

Manage your cookie preferences in the consent preferences.

Here, you can select which cookie categories to accept or reject.

Rejecting cookies will still allow you to use our Website, but some functionality and areas may be restricted, and the Website may not perform optimally.

You can also configure your browser to reject cookies by changing your browser settings. Most browsers accept cookies by default, but you can update these settings to refuse cookies or receive notifications when a website tries to set or update a cookie. If your browser automatically rejects cookies, some functions and services may be unavailable. You must change the settings on each browser and device you use.

You can also easily delete previously accepted cookies from your browser. Remember to delete cookies in all browsers you use.

We may update this Cookie Policy to reflect changes in our cookie usage or for operational, legal, or regulatory reasons. Please review this Cookie Policy periodically to stay informed. The “last updated” date at the top of the policy indicates the latest revision.

Contact us

If you have any questions about our Cookie Policy, please contact us at support@pidgeonholeapp.co.uk.