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Documentation Index

Fetch the complete documentation index at: https://pigeonholeapp.co.uk/docs/llms.txt

Use this file to discover all available pages before exploring further.

Managing Form Submissions

The Form Submissions page is your central hub for managing all form assignments and submissions. Form submissions list showing status, child name, and actions

Understanding Form Status

StatusDescriptionAvailable Actions
CreatedForm assigned but not sent to parents/staffEdit, Delete, Send Form
SentEmail sent to parents, awaiting completionSend Reminder, Resend Form
Awaiting SignoffForm has been submitted, but has some required empty fields that are not parent editableEdit, Delete
CompletedForm submitted by parents/staffView, Download
In addition, any Overdue items have a red status. You can also filter by ‘Overdue’ items in the table filters.

Form Submission Actions

Sending Forms to Parents

Individual Forms:
  1. Find the form with “Created” status in the form submissions list
  2. Click Send Form under the More Actions (…) icon
  3. Confirm sending in the dialog
  4. Parents will receive an email with a secure link. They can also log in to Pigeonhole and see all their forms for submission, and submit them directly from the app.
Bulk Sending:
  1. Select multiple forms using checkboxes
  2. Click “Send/Remind” bulk action
  3. Confirm the action
  4. All selected forms will be sent. If they have already been sent a reminder will be sent

Sending Reminders

For forms with “Sent” status:
  1. Click Send Reminder under the More Actions (…) icon (you can also resend the form if the recipient hasn’t received it)
  2. Or use bulk actions for multiple reminders
  3. Parents receive a reminder email with the same secure link

How Automatic Reminders Work

Timing:
  • Reminders are sent 2 days before the due date
  • Overdue notifications are sent after the due date has elapsed

Viewing and Editing Completed Forms

Viewing Completed Forms

  1. Click the Eye icon for completed forms
  2. View all submitted data in a formatted layout
  3. See who submitted the form and when
  4. Download the completed form for offline storage or printing
Completed form view showing submitted data and download option

Editing Completed Forms

  1. Click Edit under the More Actions (…) icon
  2. Edit any fields as required
  3. Click Submit Form to save any changes
Edit view of a completed form with editable fields
Updates to a completed form do not update the completed PDF for download.

Filtering and Searching

Use the filtering options to find specific forms: Available Filters:
  • Status: Created, Sent, Completed, Awaiting Signoff
  • Type: Child or Staff Forms
  • Form: Filter by specific form names
  • Overdue: Show only overdue submissions
Animated demonstration of filtering form submissions by status and type Search: Use the search box to find forms by child name, staff name or form name.

Manual Form Upload Process

Sometimes parents/staff may complete forms offline (printed copies) or you may need to manually enter form data. The system supports manual form handling.

Downloading Blank Forms

  1. Go to Settings -> Forms
  2. Find your form in the list
  3. Click the More Actions (…) menu -> “Download”
  4. This downloads a blank PDF version of the form
  5. Print and distribute to parents as needed
Animated demonstration of downloading a blank form as PDF

Manual Form Entry Process

When you have a completed paper form or need to enter data manually:

Step 1: Access Manual Entry

  1. Go to Form Submissions
  2. Find the form assignment

Step 2: Complete the Entry

  1. Enter Form Data: Optionally fill in all the form fields based on the paper form. This will make the data available for export and use in the AI assistant.
  2. Either Upload PDF:
    • Scan or photograph the completed paper form
    • Use the “Upload PDF” button to attach the file
    • This creates a permanent record of the original submission
    Or:
    • Fill in the details as necessary. Without uploading a form, all fields will be required.
  3. Save: Click “Update Form” to save all changes
Animated demonstration of manually uploading a completed form The form now appears in completed submissions with all data and attached PDF.