Managing Your Child's Contacts

The Collection & emergency contacts section lists the people who can collect your child. Keep it up to date to help keep your child safe.

• Everyone you add can collect your child. Their card shows Collection only.
• Emergency contacts can also collect, and are called, in order, if the nursery can’t reach you. Their card shows Emergency 1, Emergency 2 and so on.

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Where to find it

The rest of this page describes the website.

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How to Add a Contact

1. Click the Add Contact button.
2. Enter the contact details:
   • Name (required)
   • Telephone Number (required for emergency contacts)
   • Relationship to your child (e.g., Grandparent, Aunt, Family Friend)
   • Emergency contact: leave this off for someone who only collects your child. Turn it on if the nursery should also call them when they can’t reach you.
3. Click Save.

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Updating Contact Images

Adding a photo helps nursery staff identify authorised contacts during pickup.

1. Click the contact’s avatar or photo placeholder.
2. Upload a clear, recent image.
3. Click Save.

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Reordering Emergency Contacts

If you have multiple emergency contacts, you can set their priority order:

1. Click the Reorder button (visible when you have two or more emergency contacts).
2. Drag contacts into your preferred order.
3. Click Save.

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Editing and Deleting Contacts

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To Edit

1. Click the pencil icon on the contact card.
2. Update the information.
3. Click Save.

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To Delete

1. Click the trash icon on the contact card.
2. Confirm the deletion.