Managing Your Child’s Contacts

The Contacts section allows you to manage who can collect your child and who should be called in an emergency. Keep this information up to date to ensure your child’s safety.

Accessing Your Child’s Contacts

1. Log in to the Parent Portal.
2. Select your child from the dashboard.
3. Navigate to the Contacts tab.

How to Add a Contact

1. Click the Add Contact button.
2. Enter the contact details:
   • Name (required)
   • Telephone Number (required)
   • Relationship to your child (e.g., Grandparent, Aunt, Family Friend)
   • Emergency Contact toggle – Enable if this person should be called in emergencies or should just be enabled as a pick up contact.
3. Click Save.

Updating Contact Images

Adding a photo helps nursery staff identify authorised contacts during pickup.

1. Click the contact’s avatar or photo placeholder.
2. Upload a clear, recent image.
3. Click Save.

Reordering Emergency Contacts

If you have multiple emergency contacts, you can set their priority order:

1. Click the Reorder button (visible when you have two or more emergency contacts).
2. Drag contacts into your preferred order.
3. Click Save.

Editing and Deleting Contacts

To Edit

1. Click the pencil icon on the contact card.
2. Update the information.
3. Click Save.

To Delete

1. Click the trash icon on the contact card.
2. Confirm the deletion.