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Welcome to the Pigeonhole Parent Portal! It is your one-stop shop for all things nursery — see your child’s day, check invoices, fill out forms, or just stay in the loop. We’ve made it super easy. The first page you come to in Pigeonhole is the dashboard. This gives you an easy to see view of any outstanding actions you have to complete.
The Pigeonhole parent portal dashboard showing outstanding actions
In the navigation are links to your child’s journal and reports, along with all your invoices and funding forms.

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All Parent Guides

Your Child's Journal

Photos, videos, and stories from your child’s day at nursery — love your favourites and keep a copy.

Progress Reports

Read the progress reports written by your child’s key person.

Login & Authentication

How to log in using OTP codes, set up passkeys, and optionally set a password.

Viewing Your Invoices

Need to see what you owe? No problem!

Finding and Completing Funding Forms

How to find, complete, and submit the funding forms your nursery sends you.

Managing Your Child's Contacts

How to add, update, and manage emergency contacts and pickup contacts for your child.

Recording an Absence

How to submit an absence request for your child when they will be away from nursery.

Documents

View documents shared with you by your nursery.

News & Announcements

Read announcements and news from your nursery.

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Frequently Asked Questions

If you’ve forgotten your password, click the ‘Forgot Password?’ link on the login page. Enter your email address and we’ll send you instructions to reset your password. Make sure to check your spam/junk folder if you don’t see the email within a few minutes.
First, check your spam or junk folder - sometimes emails can end up there. If you still can’t find it after a few minutes, please contact Pigeonhole Support who will be able to help you access your account.
Have fun exploring, and remember: the Parent Portal is here to make your nursery journey smoother and happier!