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The Journal is where your child’s nursery shares learning moments with you — photos, videos and short stories about what your child has been doing.

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Seeing new moments

Open Journal to see everything shared about your children, newest first. If you have more than one child at the nursery, use the name filters at the top to see just one of them.
The parent Journal showing photo cards from nursery, each with the child's name, the date and a short story
Tap a moment to see all its photos, play any videos, and read the full story.
A single journal moment showing the photo, the story, a What's next panel and the area of learning it links to
Some moments include:
  • What’s next — what your child’s key person plans to try next, so you can pick up the same thread at home.
  • Areas of learning — the part of the curriculum the moment links to, if your nursery uses them.
Tap the ♥ to let the team know you loved a moment. They can see the count. If your nursery allows comments, you’ll see a Comments section under each moment, where the nursery can reply and you may be able to reply too. See Comments and Likes.

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Sharing moments from home

If your nursery has turned on Home Moments, you can share your own photos from home with the nursery: from the Home Moments tab of the Journal on the website, or the + button in the app. See Home Moments.
In a group photo you’ll only ever see your own child’s name. Other families’ children are never named in your journal.

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Email and app updates

You’ll get an email as new moments are shared, and an app notification if you’ve turned them on. Prefer a weekly round-up by email? Choose Weekly summary under Journal & reports, in My Account on the website or Me → Notifications & settings in the app. See Notifications and Emails.

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Term summaries

Term summaries have their own Reports page. They’re written each term by your child’s key person and appear as soon as they’re shared. See Reports.

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Keeping your child’s journal

Once a year — on a date your nursery chooses — you’ll be emailed a secure download of the past year’s journal: a PDF of every moment plus the original photos and videos. When your child leaves the nursery you’ll receive their complete journal the same way. Each link needs a one-time code sent to your email and stays available for 14 days, so download it and save it somewhere safe.

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Frequently Asked Questions

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Why can’t I see the journal?

Only contacts with parental responsibility can see a child’s journal. If you think that’s wrong, ask the nursery to check your contact record.

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Can I download a single photo?

Not from the journal itself. The yearly and leaver exports include the original photos and videos at full quality.

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Who decides whether my child appears in photos?

You do — tell the nursery what you’re happy with and they record it against your child. Staff see a reminder of your answer whenever they share photos.

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A moment has disappeared.

Staff can edit or remove something after sharing it, for example if it was posted in error. Ask the nursery if you’re not sure.