Pigeonhole Guides

Find step-by-step guides for all key admin tasks in the Pigeonhole system. Use the cards below to quickly access instructions for staff management, invoicing, children setup, integrations, and more.

Funding Forms

Guidance on managing funding forms in the Admin Portal.

Invoicing

Guidance on managing invoicing in the Admin Portal.

Live Register Checks

Guidance on managing checking pigeonhole against your council live register.

Add Staff

How to add staff in the Admin Portal.

Portal Manager

Guidance on using the portal manager features.

How to Add Children

How to add and setup children to the system.

Create a Room Move

How to edit staff in the Admin Portal.

Add Relative

Guide for adding relatives to the system.

Adding Profile Images

How to upload and edit profile images for children, staff, and parents/carers.

Custom Attributes

Create and manage custom fields to capture additional information about children specific to your nursery’s needs.

Custom Forms

How to create and send a custom form.

Using the AI Assistant

How to use the built-in AI assistant to help with admin tasks and answer questions.

Occupancy Planning

How to view and use the occupancy planner to monitor and manage occupancy levels, staff coverage, and ratios.

Last updated on September 25, 2025