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The AI Assistant is currently a beta feature. We are continuously working to improve its functionality and accuracy. Please report any issues or provide feedback to support@pigeonholeapp.co.uk.
The Pigeonhole AI Assistant is a powerful tool designed to help you with various tasks related to managing your nursery. It can answer questions, provide information, and even perform actions within the Pigeonhole system.
For an overview of every AI feature in Pigeonhole, see AI in Pigeonhole.

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Accessing the AI Assistant

You can access the AI Assistant by clicking on the chat icon located at the bottom-right corner of your screen. This will open the chat window where you can start interacting with the assistant.
The AI Assistant chat window open in the bottom-right of Pigeonhole

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What you can ask it

The assistant is your go-to for help with day-to-day nursery management tasks. It can help you find information, summarize data, and get advice on childcare topics. Here are some of the things you can do:

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Managing Child Data

The assistant can help you quickly find information about the children in your care. Example Queries:
  • “Show me the attendance for John Doe for this week.”
  • “Does Jane Smith have any allergies?”
  • “List all children who are 3 years old.”
  • “Who are the emergency contacts for Sarah Brown?”
The assistant answering a question about a child's attendance

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Financial Information

Get quick insights into your nursery’s finances. Example Queries:
  • “What are the outstanding invoices for the Smith family?”
  • “Show me the total revenue for last month.”
  • “Generate a list of all payments received this week.”

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Advice and Guidance

The assistant can provide information and advice on a wide range of early years topics by searching the internet for up-to-date information. Example Queries:
  • “What are some good sensory activities for toddlers?”
  • “Can you give me information about the EYFS framework?”
  • “What are the best practices for managing staff-to-child ratios?”
The assistant giving early years advice from a web search

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Exporting Data

You can ask the assistant to compile and export data into a file for you. Example Queries:
  • “Create a report of all children’s birthdays for this month and export it to a CSV file.”
  • “Export a list of all staff members and their email addresses.”

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Providing Feedback

You can also use the assistant to provide feedback about the Pigeonhole system. Example Queries:
  • “I have a suggestion for improving the daily diary feature.”
  • “I’m having an issue with the invoicing page.”

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Privacy and Safety

Your privacy and the safety of the children’s data are our top priorities. The AI Assistant is designed with strict privacy and safety controls. It will only access data from your nursery’s Pigeonhole account when you ask it to and will not share this information, or store this data anywhere. For sensitive topics like child protection, the assistant will direct you to the appropriate authorities. See AI in Pigeonhole for how data is handled across every AI feature.

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Frequently Asked Questions

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Who can use the AI Assistant?

Managers and staff. Look for the chat icon in the bottom-right corner of the screen. Parents and carers do not have the assistant in their portal.

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Can the assistant change my data?

The assistant retrieves information and exports it for you. Changes to children, invoices, and other records still go through the normal screens, and anything it offers to send — like an email to a relative — is confirmed with you first.