Dashboard
How to customize your dashboard to show data important to you.
Observations and Reports
Capture learning moments, use AI assist, and write progress reports.
Registers
Guidance on managing the register.
Raising a Safeguarding Concern
Learn how to raise a safeguarding concern from the web app and mobile app.
My Assigned Safeguarding Actions
View and manage your assigned safeguarding actions.
Documents
Access and manage nursery documents and folders.
Mobile App Guides
Specific guides for using the Pigeonhole mobile app:Getting Started with the App
How to install, set up, and use the mobile staff app for nursery management.
Observations in the App
Capture a moment on your phone — photos first, words after — and keep working offline.
Using the Register
Complete guide to managing daily child attendance, including sign in/out, absences, notes, and room management.
Register Absences & Notes
Record absences and add notes to the register from the app.
Using the Staff Register
Comprehensive coverage of staff attendance management with PIN authentication, time tracking, and administrative features.
Staff Register Management
Manage your team’s attendance and absences from the app.
Creating Forms
Step-by-step instructions for creating forms through the app.
Announcements
Read and post nursery announcements from the app.
My Account
Set your PIN, manage notifications, and sign out.
Frequently Asked Questions
I've forgotten my password, what should I do?
I've forgotten my password, what should I do?
If you’ve forgotten your password, click the ‘Forgot Password?’ link on the login page. Enter your email address and we’ll send you instructions to reset your password. Make sure to check your spam/junk folder if you don’t see the email within a few minutes.
I haven't received my login email code, what should I do?
I haven't received my login email code, what should I do?
First, check your spam or junk folder - sometimes emails can end up there. If you still can’t find it after a few minutes, please contact Pigeonhole Support who will be able to help you access your account.