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Seen something new at home? A first word, a den in the garden, a trip to the seaside? Home Moments let you share it with your child’s nursery. Once the nursery has had a look, they add it to your child’s journal.
Home Moments only appear if your nursery has turned them on. You need parental responsibility for a child to share moments about them.

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Sharing a Moment

  1. Open Journal and choose the Home Moments tab.
  2. Click Share a moment.
  3. Click Add photos and choose between 1 and 10 photos. Please avoid photos with other people’s children in them.
  4. If you have more than one child at the nursery, choose who the moment is about under Who is it about?. You can pick more than one.
  5. Under What happened?, tell the nursery about it, in up to 2,000 characters.
  6. Check the date under When?. It’s today unless you change it. You can share moments from up to 30 days ago.
  7. Click Send to nursery.
The Share a Home Moment dialog with two garden photos, Brandon selected, a description of planting bulbs, and the Send to nursery button
Only the nursery sees your moment until they add it to the journal.

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What Happens Next

Your moments show on the Home Moments tab with a label saying where they are:
  • Waiting for nursery: the nursery hasn’t looked at it yet. You can still change it.
  • Returned — see note: the nursery has asked for a small change before adding it to the journal.
  • In the journal: it’s in the journal, where everyone with parental responsibility for your child can see it.
The Home Moments tab in the parent journal, with one moment Returned — see note and one Waiting for nursery
You also see moments that another parent or carer of your child shared, once they’re in the journal.

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If the nursery returns your moment

You’ll get an email (“Your moment from home needs a small change”) with the nursery’s note. Open the moment to read the note, then click Edit and resend, make the change and click Resend to nursery.
A returned moment showing the nursery's note asking for a line about what Martha said, and the Edit and resend button

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Changing or Deleting a Moment

Open the moment and use the ⋮ menu:
  • Edit: available while the moment is waiting for the nursery or has been returned.
  • Delete: available at any time. Deleting a moment that is already in the journal removes it from the journal for everyone, along with its photos and comments.
Once a moment is in the journal you can’t edit it, but you can still delete it.

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Comments and Likes

If your nursery allows it, you can comment on moments and on observations in your child’s journal. Type in Add a comment… and click Post. Comments from the nursery show · nursery after the staff member’s name.
A Home Moment in the journal with a like, a comment from the nursery, and a reply from the parent
Tap the ♥ to like a moment that’s in the journal.
On an observation of several children, you only see the comments about your child. Other families’ conversations are never shown to you.

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Emails when the nursery replies

When the nursery comments on your child’s journal or on a moment you shared, you’ll get an email, at most once an hour. To turn these off, open My Account and switch off Email me when the nursery replies under Notifications.
The Notifications card on My Account with the Email me when the nursery replies switch highlighted

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Frequently Asked Questions

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Are Home Moments part of my child’s reports?

No. Home Moments are kept separately from the nursery’s observations. They aren’t included in progress reports, the journal email summaries, or the journal download.

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Can I share from the Pigeonhole app?

The Pigeonhole app is for nursery staff. Share moments from the Pigeonhole website. It works in your phone’s browser too.

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Who can see my moment?

Until it’s added to the journal, only the nursery. Once it’s in the journal, everyone with parental responsibility for the children in it can see it.