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The Pigeonhole app gives you everything in the parent portal on your phone: your child’s journal and diary, news from the nursery, invoices, forms and reports. It also sends you notifications, so you hear about new photos and messages as they happen. You can use the app, the website, or both. They show the same information, and anything you do in one appears in the other.

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Download the app

App Store (iPhone and iPad)

Search for Pigeonhole Nursery Management, or tap here on your iPhone.

Google Play (Android)

Search for Pigeonhole Nursery Management, or tap here on your Android phone.

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Sign in

  1. Open the app and tap Sign in.
  2. Enter the email address your nursery has for you.
  3. Sign in the same way as on the website: with a passkey, or with the code we email you. See Login & Authentication.
The Pigeonhole app's sign-in screen with the Sign in button

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Setting up the app

The first time you open the app on a phone, it walks you through a few quick steps. You can tap Skip at any point and change everything later in Me → Notifications & settings.
  1. Welcome: a quick look at what’s in the app. Tap Get started.
  2. Stay in the loop: tap Turn on notifications to hear about photos, news, invoices and forms. Your phone then asks you to allow notifications. Tap Not now if you’d rather decide later.
  3. What would you like to hear about?: if you turned notifications on, choose which kinds you want. See Notifications.
  4. Keep it private: if your phone has Face ID or a fingerprint reader, you can lock the app with it. See Face ID and Privacy.
The app's first-time setup on the Stay in the loop step, with Turn on notifications and Not now
The setup only appears once on each phone. If someone else signs in on the same phone later, the app keeps the choices already made, and they can change them in Me → Notifications & settings.

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Staying signed in

  • With Face ID or a fingerprint turned on, you stay signed in. Each time you unlock the app, your sign-in is renewed. You only need to sign in again if you don’t open the app for 10 days.
  • Without it, you’ll be asked to sign in again every 10 days.
If the app is installed, links in emails from your nursery open straight in the app, on the right page. Without the app, they open in your browser as usual.

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Signing out

Open Me and tap Sign out. You’ll stop getting notifications on this phone until you sign in again.

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Frequently Asked Questions

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My nursery has more than one site, or my children go to different nurseries

Open Me and tap Switch nursery. When you tap a notification or a link about another of your nurseries, the app switches for you.

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I also work at the nursery

See If You Work at the Nursery.

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Can I still use the website?

Yes. Everything in the app is also on the website at pigeonholeapp.co.uk.